Last updated: May 16, 2026
INS Yazilim Sanayi ve Ticaret A.S. ("inSCADA", "we", "us") operates the inSCADA Secure Access service. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
- Account Information: Email address and chosen subdomain when you sign up for the service.
- Connection Data: VPN connection timestamps, data transfer volumes, and connection status for service monitoring and troubleshooting.
- Technical Data: IP addresses used to sign up and to establish VPN connections.
How We Use Your Information
- To provision and maintain your VPN connection and dedicated subdomain
- To send you service-related communications (setup instructions, expiry notifications, connection alerts)
- To monitor connection health and provide support
- To prevent abuse and comply with legal obligations
Data Storage and Security
Your SCADA data remains on your premises at all times. inSCADA Secure Access only provides an encrypted tunnel — we do not access, store, or process your industrial data.
VPN connections are encrypted using the WireGuard protocol with state-of-the-art cryptography (Curve25519, ChaCha20, Poly1305).
Third-Party Services
- Hetzner Online GmbH: Server infrastructure located in Germany, subject to EU data protection laws.
- Google (SMTP relay): Used to deliver transactional emails (verification, expiry notifications).
Data Retention
We retain your account information for as long as your VPN access is active. When access is deactivated, VPN configurations are removed and connection logs are deleted within 30 days.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting info@inscada.com.
Contact
INS Yazilim Sanayi ve Ticaret A.S.
Ankara, Turkey
info@inscada.com
www.inscada.com